Agency Services |
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Milestone Benefits Agency, Inc. works with our clients throughout the year to establish and monitor the status of your employee benefits package. We can contract as either a broker (commission-based) or consultant (fee-for-service) basis with respect to the services we provide. Depending upon the client’s needs and desired outcomes, we will:
- Meet with the employer’s management team to determine the goal and objectives of the employee benefit package. This includes all benefits offered (medical, prescription, dental, vision, disability and life).
- Review employment contracts and union-negotiated agreements to ensure that current benefits adhere to contract specifications
- Provide feedback on the current benefit package(s), making recommendations to improve efficiency, access and affordability
- Assess the overall package from the perspective of the Continuum of Economic Lifestyle™ to ensure that all aspects of an employee’s economic needs are addressed
- Conduct a market analysis and bid process by preparing a Request for Proposal package
- Analyze plan performance data, including claims experience, high claimant activity, utilization patterns and benchmarking data
- Prepare summary reports of plan information periodically throughout the plan year and review the information on a regular basis
- Project and plan for upcoming renewal dates
Negotiate with insurance carriers at renewal to ensure a fair price for the product offerings |
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| Milestone Benefits Agency, Inc. strives to provide employers with the most comprehensive benefit package available in the marketplace. Many employers are now including wellness programming as a part of that package, recognizing the impact healthy, productive employees can have on the bottom line. But with budgets tighter than ever and most non-essential expenses being cut, employers are desperate to find wellness programs that will still fit in. We can help to establish wellness programs that are low-cost, budget-friendly, but still achieve the goals of improving and promoting employee health and well-being. |
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Getting an employee’s attention when communicating important benefit information is no small task! Milestone Benefits Agency, Inc. will work with employers to develop unique, eye-catching communication materials developed with the goal of getting attention! Relaying information regarding open enrollment, benefit changes, customer service information or general plan updates can be produced throughout the plan year to keep employees informed and engaged. |
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| It has been widely reported that many employers are still carrying ineligible dependents on their health insurance plan. While most insurance carriers audit dependent student eligibility on a regular basis, few, if any, audit the eligibility of other dependents such as spouses. In addition, many employees are unaware of their responsibility to notify the employer if a dependent no longer meets the eligibility requirements of their plan. Herein lies an opportunity for our clients to limit their liability by performing eligibility audits on a regular basis. MBA will work with the client to develop and distribute member eligibility forms displaying dependents that are enrolled on the plan. Employees must review the coverage status reports and verify that the covered dependents are in fact still eligible. Ineligible dependents are promptly removed from the plan, thereby reducing their risk. |
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| Depending upon a client’s needs, MBA will design and host a client-specific benefit website and a resource for their employees. The websites are designed to be easy-to-use, one page sites that house all pertinent information relative to an employer’s benefit portfolio. Employees are given access to customer service numbers, certificate booklets, benefit plan summaries, claim forms, pharmacy lists, and lots of other helpful information to make navigating their benefits much easier. |
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As more and more employers are recognizing the benefits of a healthy, happy workforce, efforts to coordinate wellness programming are becoming a priority in the strategic planning of the employee benefits package. MBA works with our clients to incorporate all levels of wellness, whether first introducing the concept to the company culture, or developing a full-blown wellness program. We will assist the client in assessing the needs of the organization through Health Risk Assessments (HRA) and claims utilization patterns, identifying “red flags” threatening employee and dependent health and healthcare costs. We then work to develop programs to reduce risk and improve health and productivity. We will help to plan wellness fairs, coordinating with a wide array of health-related vendors to participate in the fair.
We believe in the value of wellness and have witnessed first-hand the impact wellness programming can have on employee morale, productivity, and health care costs. We want to help your company make a change for the better, when you’ve never needed it more. |
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Contact Us |
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Milestone Benefits Agency, Inc.
80 Grace Drive Suite A
PO Box 2038 ,
Powell, Ohio 43065
614.431.9540 (Local)
877.990.4622 (Toll Free)
614.844.5364 (Fax)
Phone Extension
Stacy Green x101
Chad Smith x102
Kent Bermingham Jr. x103
Kent Bermingham Sr. x105
Marie L. Zuniga x106
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Content and Links Disclaimer
Milestone Benefits Agency, Inc. seeks to ensure that all content and information published at this Web site is current and accurate. The information at milestonebenefits.com does not in any way constitute legal or professional advice and Milestone Benefits Agency, Inc. cannot be held liable for actions arising from its use. In addition, Milestone Benefits Agency, Inc. cannot be held responsible for the contents of any externally linked pages.
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Client Testimonials |
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| “As a beginner to the world of benefits, Milestone Benefits agency has provided me with tremendous service, invaluable education, and has been very patient with me throughout the entire process. Through Milestone our associates feel they have a real expert, always available and willing to call them back personally.” |
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| Michelle Bennett, Payroll and Benefits Administrator, YUSA Corporation |
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| “Our organization has been with Milestone Benefits Agency for over 10 years. Outstanding customer service, flexibility, and a focus on the specific needs of our company are hallmarks of Milestone Benefits. We know that we are in good hands to have the right insurance products that will meet the expectations of our employees. The hands-on approach to customer service is unique to Milestone Benefits, and makes them a pleasure to work with.” |
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| Melissa Miller, Human Resources Director, Southeast, Inc. |
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