With more than 20 years of Human Resource Generalist & Executive Level HCM Management experience, Bobbi Kloss serves as BAN’s Director of Human Capital Management Services. With a deep understanding of the increasingly complex and diverse HR industry, Bobbi provides her expertise to BAN’s employee benefit brokerage members as well as their employer clients. She oversees all HCM-related functions for the association, initiating pro-active, strategic compliance practices.